Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Fraud Investigation Associate supports Stellantis Financial Services' growing Fraud Investigations team by investigating and analyzing potential fraudulent activity on consumer accounts. The role involves identifying risks related to money laundering, terrorist financing, and other suspicious activities that threaten the company’s interests. The associate will collaborate with various business units and subsidiaries to understand client relationships and assist in investigative tasks.

Essential Duties and Responsibilities:

• Conduct timely, comprehensive investigations by utilizing customer identification information, occupation, line of business, income methods, transaction activity and other information to confirm facts and support investigative findings.
• Analyze customer transaction activity to ascertain the legitimacy of the business and business transactions, ensuring that the transaction activity is commensurate with the nature of the business entity.
• Document and produce detailed narratives summarizing investigative results for ID theft complaints, suspicious activity referrals, and other alerts.
• Collaborate with representatives from other departments within the company as needed to gather additional information to assist with investigations.
• Through use of vendor provided software or internal reporting tools, perform review of funded loans to determine if there are fraud indicators present and then works to validate or disprove fraud, when possible.
• Create, update, and maintain documents critical to Fraud Management.
• Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers, and dates of birth.?
• Other duties may be assigned.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum 3 years’ experience in the financial services industry in a fraud investigation or similar work-related role.

Education:

• High school diploma and/or GED

Skills Required:

• Demonstrated research, deductive problem solving and analytical skills.
• Ability to integrate information from a variety of sources with varied levels of complexity.
• Excellent verbal and written communication skills, ability to seek out improvement ideas.
• Understanding of automotive financing principles, strategies, systems, and processes.
• Demonstrated ability to collaborate with multiple groups on multiple levels.
• Commitment to excellence –quality driven
• Strong attention to detail skills to protect the company from potential fraud risks.
• Intermediate MS Office skills in Excel, Access, Word, and PowerPoint.

Overtime required – required on an as needed basis.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Houston, TX.

Qualifications Preferred:

• Education- Bachelor’s degree in Criminal Justice, Finance, or related field.
• Experience – 1-year captive auto finance experience.

• Certification- Certified Anti-Money Laundering Specialist (CAMS) or Certified Fraud Examiner (CFE).

• Skills- Comprehensive knowledge and understanding of financial industry regulations, and laws, including, but not limited to Anti-Money Laundering (AML), Fair Debt Collections Practices Act (FDCPA), Graham Leach Bliley Act (GLBA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), & Consumer Financial Protection Bureau (CFPB) Supervision.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.