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Associate Director, Business Analytics and Collateral Management

Department: Floor Planning
Location: Phoenix, AZ

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Associate Director of Business Analytics and Collateral Management (BACM) will be responsible for helping to shape a captive automotive commercial lending department for long term success, by evolving its current inventory audit practices, maximizing the efficient use of data, and helping build and maintain a robust reporting infrastructure to fulfill both daily operational needs for information as well as the department’s reporting needs towards internal and external stakeholders. As part of a broader risk management system, it is key that BACM will work cooperatively and transparently with SFS’s Risk Management and Operational Analytics functions in a joint effort to ensure data analytics and risk management functions.

Essential Duties and Responsibilities:

  • Collaborate with COO, Commercial Lending to map a development plan tailored to your personal career goals.
  • Manage BACM team to map a development plan tailored to their personal career goals.
  • Oversee the SFS inventory audit process, responsible for the verification of SFS floorplan collateral in accordance with SFS policies.
  • Ensure audit effectiveness and integrity is always kept. First line of defense in identifying audit irregularities and the need for further investigation.
  • Manage audit scheduling process, considering audit integrity (1st) and customer service (2nd).
  • Interact with Stellantis dealers as needed on audit results and open audit questions.
  • Handle dealer compliments and complaints and incorporate as warranted to constantly improve customer experience.
  • Manage the communication of audit results to applicable stakeholders. Escalate discovered risk as appropriate.
  • Manage floorplan audit vendor relationship.
  • Maximize the adoption and use of data available to improve the current collateral management process by complementing the traditional physical verification of inventory.
  • Collaborate with Risk Management and Operational Analytics functions in a joint effort to ensure data analytics and risk management functions.
  • Utilize available data (EDW, OEM, etc.) to proactively and upon request create reporting providing insights to improve our business.
  • Assist to improve and maintain suitable applications and reports to fulfill internal and external needs for information on the performance of the Commercial Lending portfolio and the individual dealers within it.
  • Responsible for the consistent delivery of relevant reports and information (daily/weekly/monthly/ad hoc) for the timely fulfillment of internal and external needs.
  • Ad hoc projects as needed.

Additional Responsibilities Perform the above-referenced essential duties and responsibilities as well as assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities and work schedules and by providing work-related guidance to the Commercial team in accordance with the Company’s policies and procedures. This position has the authority to lead, oversee and direct the day-to-day work of assigned employees and to report work assessments to management, and has the authority to take the following actions: hire an employee, fire an employee, promote, or demote an employee, discipline an employee in a formal manner, reassign an employee, or alter benefits of an employee. All such decisions shall be made by the responsible senior manager(s) in consultation with the Human Resources Department.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience: Minimum 5 years’ experience in automotive financial services.

Education: High school diploma and or GED.

Skills Required:

  • Ability to define problems, collect, and analyze information in a systematic way in order to identify causes and effects, develop feasible solutions and make good decisions based on good judgment and experience.
  • Prior knowledge of accounting, financial statement analysis, floorplan business risks.
  • Ability to make algebraic calculations to calculate items relevant to a commercial lending / floorplan audit.
  • Possess sound IT literacy and be able to develop standalone reporting applications as well as support the company’s IT and digital teams to develop sound reporting and analytics infrastructure acting as the business interface to those development efforts
  • Strong oral, written, and presentation communication skills.
  • Advanced MS Office skill in Excel, Word, PowerPoint and Access (or similar) and be knowledgeable about data warehousing and relational databases.
  • Knowledge of web-based tools such as DataScan, Docusign, Salesforce, etc.
  • Overtime required – N/A.
  • Travel 0-10% - as required on an as needed basis.
  • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Qualifications Preferred:

  • Experience: Commercial risk management and/or commercial lending. Extensive experience interacting with dealers. Vendor management or general management experience is preferred.
  • Education: College degree or MBA.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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