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Loan Processor I

Department: Funding
Location: Dallas, TX

Stellantis Financial Services (SFC) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Loan Processor I will be responsible for processing auto loan contract packages to ensure each file is accurate and complete prior to funding by performing the following duties.

Essential Job Duties and Responsibilities:

  • Reviews contract documents to ensure conformity for Stellantis Financial Services (SFS) policies and ensures they are submitted accurately.
  • Closely inspects loan package documentation for suspicious or fraudulent documentation.
  • Performs financial calculations such as income, payoffs, rebates and cancellation quotes, verification of employment, vehicle registration, driver’s license, residence, and insurance coverage.
  • Conducts customer interview to validate information contained in the loan documents.
  • Follows up with dealer contacts and Dealer Relationship Managers to resolve contract and/or documentation deficiencies.
  • Informs manager of discrepancies in contract package or verification of information and notates the file.
  • Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
  • Perform other ad-hoc tasks and duties as assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

  • Entry level - no experience as a Loan Processor, or a similar position.

Education:

  • High school diploma and or/GED.

Skills Required:

  • Ability to obtain knowledge of loan processing procedures, regulations, and guidelines.
  • Efficient analytical and mathematical skills.
  • Strong written and oral communication and customer service skills.
  • Ability to work efficiently in a fast-paced environment.
  • Proficient in using Microsoft Office Suite.
  • Overtime required – required on an as needed basis.
  • Travel 0-10% - as required on an as needed basis.
  • Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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